Terms of Service

1. About nAIghborly

nAIghborly LLC ("nAIghborly", "we", "us") operates a neighborhood loyalty platform that enables tenants to earn rent credits through verified purchases at enrolled local merchants. The Platform connects three parties: tenants, merchants, and landlords.

These Terms govern your use of the nAIghborly mobile application, website at naighborly.com, and all related services (collectively, the "Platform").

2. Eligibility

• You must be at least 18 years old
• You must reside in the United States
• You must provide accurate and complete registration information
• One account per person — duplicate accounts may be terminated

3. Tenant Terms

Earning Rent Credits

Tenants earn rent credits equal to 2.5% of verified purchases made at enrolled merchants. Credits are calculated based on transaction data verified through our attribution system and posted to your account within 48 hours of verification.

Applying Credits

Accumulated credits are applied to your monthly rent balance and transmitted to your enrolled landlord before the 1st of each month. Credits have no cash value and cannot be transferred, sold, or redeemed for cash.

Credit Forfeiture

Pending credits are forfeited upon account closure or termination. Credits expire if your account is inactive for 12 consecutive months.

Building Enrollment

Your building must be enrolled by your landlord for credits to apply to your rent. You may still earn and accumulate credits while your building enrollment is pending.

4. Merchant Terms

Commission

Enrolled merchants agree to pay nAIghborly a 10% commission on verified attributed sales. Commission is calculated on gross transaction value and billed monthly. Merchants pay only on verified attributed sales — no upfront fees, no minimums.

Data and Attribution

Merchants agree to provide transaction data (customer records and sales records) for attribution purposes. All data is processed using our privacy-preserving attribution system. Merchants will never receive individual tenant contact information or identifiable personal data.

Dashboard Access

Merchants receive access to an aggregate analytics dashboard. Dashboard data shows campaign performance and commission totals only — no individual tenant data is displayed.

5. Landlord Terms

Commission

Enrolled landlords receive a 2.5% commission on verified sales made by their enrolled tenants at participating merchants. Commission is transmitted monthly as rent credits applied to enrolled tenant accounts.

Enrollment Obligations

By enrolling a building, landlords agree to send the nAIghborly tenant signup link to all units in the enrolled building within 14 days of signing the Letter of Intent.

No Cost

Enrollment is free for landlords. nAIghborly does not charge landlords any fees.

6. Prohibited Conduct

• Creating fake or duplicate accounts
• Fabricating transactions to generate fraudulent credits
• Sharing account credentials with others
• Attempting to reverse-engineer or circumvent the attribution system
• Using the Platform for any unlawful purpose
• Scraping, crawling, or systematically extracting Platform data
• Interfering with Platform security or infrastructure

Violation of these prohibitions may result in immediate account termination and forfeiture of all pending credits.

7. Intellectual Property

All Platform content, features, and functionality — including the nAIghborly name, logo, software, and attribution technology — are owned by nAIghborly LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Privacy

Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform you consent to the data practices described in the Privacy Policy.

9. Disclaimers

The platform is provided "as is" without warranties of any kind, express or implied. nAIghborly does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

Rent credits are loyalty rewards, not financial instruments. nAIghborly is not a bank, lender, or financial institution. Credits do not constitute a guarantee of rent reduction.

10. Limitation of Liability

To the maximum extent permitted by law, nAIghborly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed $100 or the amount you paid us in the past 12 months, whichever is greater.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may close your account at any time through Settings. Upon termination all pending credits are forfeited and these Terms cease to apply except for sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, governing law).

12. Governing Law and Disputes

These Terms are governed by the laws of the State of California without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Platform shall be resolved through binding arbitration in Los Angeles County, California, except that either party may seek injunctive relief in court for intellectual property violations.

You waive any right to a class action lawsuit or class-wide arbitration.

13. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by posting a notice in the app and sending an email to your registered address. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

14. Contact